COVID-19 Clinic Protocols

COVID-19 Clinic Protocols

After 12 weeks of enforced retirement, we are announcing that, as of 8 June, we will open for Massage Therapy treatments.

We want to let you know that as we reopen, things will run a little differently.
This will help us follow all public health requirements and safety measures. We have been hard at work ensuring this adjustment is as seamless as possible for you, please bear with us, we might have a few bumps and we appreciate your patience!

What you should know…

Screening Procedures

You will be asked a series of screening questions at the time of booking your appointment, via email 24 hours before your appointment and again at the start of your appointment to help us ensure that you are not at risk of transmitting COVID-19 to your therapist, or other patients. It might seem like overkill, but we are following public health guidelines in following these protocols.

Cancellation Policy

If you are feeling unwell, please call us to cancel your appointment. You will not be charged for this. We do ask, however, that if you need to cancel your appointment for any other reason you reply to the email reminder or call us at the clinic so we are able to offer the treatment time to someone else who needs it.

Social Distancing

Ensuring social distancing (2 meters or 6 feet between persons) means directing patient flow as carefully as possible.

Upon arrival at the clinic, please wait until 5 minutes before your appointment time before entering the clinic.

If you are running behind, please call 902-514-3459 to inform us so we can adjust for your arrival.

Please come on your own if you are able. Anyone accompanying you will also be screened as well as having to follow masking and hand sanitizing protocols.

Entering and Exiting Protocols

Please do not enter the clinic prior to 5 minutes before your appointment time.

Prior to entering the clinic, please ensure that you are wearing a mask (cloth is the minimum), you must be masked at all times when in the clinic. You need not be masked during the treatment if that is uncomfortable for you.

When entering or exiting the clinic, please use the hand sanitizer or wash your hands in the bathroom.

Our waiting room is designed to ensure social distancing.

PLEASE NOTE

 We are unable to provide water for our clients within the clinic, please bring your own water to your treatment.

Masks & PPE

We are requiring that all clients wear a mask of your choice when visiting the clinic.

As outlined by the Sector Guidelines and the Nova Scotia Department of Health, I will be wearing an approved mask throughout the visit. As has been my usual for many years, I (your massage therapist) will also wear gloves when performing your treatment and will wash my hands immediately before and after every treatment.

Payments and Rebooking

Payment can be made with debit/credit or via e-transfer. We would prefer to keep cash payments to a minimum.

Re-booking can be done in the clinic, but I prefer that it be done online if at all possible. Thank you.

Agreement

By clicking on the button below you are stating that you have read the above protocols and agree to abide by them.